Crusto Blog
Insights for
Independent Pizzerias

Practical guides to help Australian pizza shop owners reduce fees, own their customers, and grow direct revenue.

Delivery Fees · Must Read
How Much Are delivery apps Really Costing Your Pizzeria in 2026?
Crusto Team · May 2026 · 5 min read

If you're running an independent pizzeria in Australia right now, you're probably on delivery apps. And you're probably paying more than you think. Let's start with the number that doesn't appear on any invoice.

30%
Commission per order
$144k
Annual cost at $40k/mo
2
Platforms left in AU
Read the full article
Direct Ordering · Guide
Direct Online Ordering for Australian Pizzerias: The Complete 2026 Guide
Crusto Team · May 2026 · 7 min read

You've probably heard "own your customers" thrown around. Here's what it actually means for a pizzeria — and how to do it without disrupting what's already working. A practical guide, not a sales pitch.

41%
Prefer direct ordering
3x
More repeat orders
24h
Live with Crusto
Read the full guide
Local SEO · Complete Guide
The Pizza Shop Owner's Guide to Owning Your Google Presence in 2026
Crusto Team · June 2026 · 6 min read

Someone searching for "pizza near me" right now is going to pick one of the first three Google results. If your pizzeria isn't showing up, you don't exist for that customer. Here's how to fix it — from Google Business Profile to content strategy.

86%
Search Google first
76%
Visit within 24 hours
46%
Searches have local intent
Read the full guide
Customer Loyalty · Must Read
Why Your Regulars Are Worth More Than New Customers — And How to Keep Them
Crusto Team · June 2026 · 5 min read

Every pizzeria owner wants more customers. But the ones growing fastest aren't chasing new faces — they're keeping the ones they already have. Repeat customers spend 67% more and cost 5x less to keep than to replace.

67%
More spend per order
5x
Costlier to acquire new
25%
Profit from retention
Read the full article
Revenue & Margins · Must Read
The Friday Night Revenue Leak Most Pizzeria Owners Don't Know They Have
Crusto Team · June 2026 · 5 min read

Your busiest night is also your most expensive. A $4,400 Friday night hands over $1,320 in commission before you've covered a single ingredient. Here's the maths most owners never stop to run.

$1,320
Lost on one Fri night
$68k
Annual Friday leak
30%
Shift to direct saves
Read the full article
Consumer Behaviour · Guide
What Customers Actually Want When They Order Pizza Online — And What Most Shops Get Wrong
Crusto Team · June 2026 · 6 min read

41% of customers prefer ordering directly from a restaurant. They still end up on apps because it's the easiest option available. Here's what drives that behaviour and how to change it.

41%
Prefer direct ordering
72%
Would if it was easy
68%
Say ease is top factor
Read the full guide